USU KnowledgeCenter
individualized, innovative, integrated
for Service Centers
for Inbound Calls
for Outbound Calls
as Self-service Application
for Enterprise Search
with eLearning application
for monitoring social media
in IT Service Centers
ITIL-compliant Solution Database
Integration into Common Ticketing Systems
as Self-service Application
for Municipal Service
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as Software as a Service
Consulting on Knowledge Bases in Service Areas
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Folder Path:
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File: Kongressprogramm kompakt CallCenterWorld 2012
Modified:
12.01.12
File Size:
53 KB
Version
1.0
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